Dispute Resolution Policy
MDH Lending take pride in customer satisfaction and a high level of service. However, if you are unhappy with our service, please let us know so we can rectify any issues by submitting an internal dispute.
You can submit an external dispute via the AFCA below.
Internal Dispute Resolution
If you are unhappy with our service please contact MDH Lending first via:
Telephone: 0448 818 235
Email: kwalton@mdhlending.com.au
Mail: Level 1, 65 Brisbane Street, Launceston, TAS, 7250
Website: www.mdhlending.com.au
External Dispute Resolution
Authority: Australian Financial Complaints Authority (AFCA)
Telephone: 1800 931 678
Email: info@afca.org.au
Post: GPO Box 3 Melbourne VIC 3001
Website: www.afca.org.au